FAQ (Frequently Asked Questions)

Food & Drink

Dietary Preferences

Do You Have a Gluten Free Crust?

Yes! You can substitute our Neapolitan dough with a GF Crust for an up-charge… but we call it a Gluten Conscious Crust because we do not have a Gluten Friendly environment. We have one pizza line & one pizza oven where all of our pizzas get made. We do what we can to minimize cross-contamination, but the truth is that there is flour floating through the air landing on everything in the restaurant. If you’re sensitive to gluten, we advise against placing an order.

Other menu items containing gluten:

For our Vegan friends, please note that our Gluten Conscious Crust contains egg whites and cheese.

Do You Offer a Gluten Conscious Menu?

Yes! Please visit our Gluten Conscious Menu.

How About a Vegetarian Menu?

Yes! Please visit our Vegetarian Menu.

Do You Have a Vegan Menu?

Yes! Please visit our Vegan Menu.

Wood Fired Pizzas

How Big Are Your Pizzas?

All of our dinner pizzas are approximately 11 to 12 inches in diameter, but can sometimes vary from smaller to larger by about an inch, even though the weight of our dough balls is consistent from one to the next. Whether the finished pizza ends up a little smaller or larger, it will still include the same amount of toppings.

Do You Offer Gluten Free Pizza?

Yes! You can substitute our Neapolitan dough with a GF Crust for an up-charge… but we call it a Gluten Conscious Crust because we do not have a Gluten Free Friendly environment. We have one pizza line & one pizza oven where all of our pizzas are made. We do what we can to minimize cross-contamination, but the truth is that there is flour floating through the air landing on everything in the restaurant. If you’re sensitive to gluten, we advise against placing an order.

Other menu items containing gluten:

For our Vegan friends, please note that our Gluten Conscious Crust contains egg whites and cheese.

How Many People Does One Pizza Feed?

QUICK ANSWER: 1-ish.
Our pizzas are approximately 11″ to 12″ in diameter and come in 6 slices. Traditionally, they are considered to be personal-sized pizzas.

We typically witness our guests either eat an entire pizza by themselves (especially if that pizza is from our Vegetarian or Vegan Menu) or leave a slice or two for leftovers.

Can I Build My Own Pizza?

We do not offer a Build-Your-Own section in our menu.

Why, you ask? All of our pizzas are built with an expertise knowledge of creating flavor profile balance. Each ingredient in our menu serves a purpose. Our first hope is that you’ll trust us.

If that doesn’t convince you, then we suggest starting with our Fontina Fontinella Pizza as a base, then adding your favorite toppings from there. Who knows… maybe your choices will inspire the next specialty pizza we offer. 😉

Can I Combine Two Different Pizzas Into One?

We do not offer Half & Half pizzas. We have designed our pies to be eaten as personal pizzas with uniform toppings across the entire pie.

We do not combine two pizzas into one for a couple of reasons:

The technique of turning and spinning the wood-fired pizza inside the oven forces the toppings from each side over the 50/50 line.
Imbalanced weight distribution creates an unevenly cooked bottom where the crust becomes weak in places and at risk for the tearing of holes.
Much like the previous point, the toppings also do not cook evenly. With such high temperatures, 15 seconds can be the difference between a perfectly cooked pizza and one that is scorched.

Please note that if our pizzas were cooked in a deck oven or on a conveyer belt at a lower temperature without any spinning or turning, a request like this would be a non-issue and we would accommodate. Many other Neapolitan-inspired pizzerias have also come to the same conclusion to not offer half and half pizzas.

We are happy to provide a walk through as we’re cooking one of our specialty pizzas. We have found that the lightbulb turns on for our guests when they can visually see a demonstration. Thanks!

Outside Food & Beverage

Is Outside Food & Beverage Allowed?

No, outside food & beverage is not allowed. However, the two exceptions are a sealed celebration cake and an unopened celebratory bottle of wine. Please see the next 2 questions for details.

Is There a Cakeage Fee to Bring in a Celebratory Dessert?

Yes, there is a $15 Cakeage Fee any celebratory dessert, but you may definitely bring in a prepackaged dessert!

Is There a Corkage Fee to Bring in a Celebratory Bottle of Wine?

Yes, there is a $15 Corkage Fee each celebratory bottle of wine, but you may definitely bring in an unopened bottle of wine!

Delivery & Pickup Orders

Does Pizzeoli Deliver?

At this time, Pizzeoli only contracts deliveries through our website.

When you order delivery through our website, you will receive your delivery through DoorDash.

Click Here to place an online order.

What Should I Do If I Have a Delivery Issue?

Please CLICK HERE to visit the bottom of our Order Page for the steps to take to resolve your delivery issue.

Can I Place My Carryout Order Online?

Absolutely! Just visit www.pizzeoli.com/order and click the big button that says “Order Online Now!”

Can I Order Curbside?

We do not offer curbside pick up at this time.

Can I Eat My "To Go" Order At Pizzeoli?

We’re sorry for any inconvenience, but we do not allow “to go” orders to be eaten at Pizzeoli, which includes our outdoor seating. We implemented this policy after witnessing a few bad apples leverage it as an opportunity to forego tipping our hard-working servers. As a local mom & pop shop, you should know that we care very deeply about how our staff is treated and we’re willing to put policies in place to make sure they’re treated well.

What if I tipped online? First of all, we are so grateful for your generosity! The particular tip pool for online orders goes directly to the part of our team that prepares and packages your “to go” order, which does not include our servers.

What if I just want to sit at the bar and have a drink? We would be happy to keep your carry out order in our hot box while you want to hang around and have a drink… or even grab an appetizer. Once you’re all settled up with our bartender, we’ll have your “to go” order all ready for you to carry out.

Wailtlist, Reservations, & Parties

Do You Take Reservations?

We do not take reservations at this time.

Should I Join the Waitlist?

We highly recommend Joining the Waitlist since our dining room only seats about 50 people. Even our weekdays often fill up suddenly and we want to make sure we save you a spot!

Please visit www.pizzeoli.com/waitlist to join or to set a reminder to join for a future date & time!

Do You Have a Private Dining Room?

Sadly, no… not yet, at least!

If your event is not during our normal hours of operation, please give us a call at 314-449-1111. We may be able to accommodate for a lunch event!

What is the Largest Group You Can Accommodate?

We can comfortably seat up to 7 guests. We cannot accommodate parties larger than 7.

THINGS TO NOTE

Here are some tips/info for dining in with us:

Order something like Arancini or Chili-Kissed Garlic Knots right away.
Our Point of Sale system cannot split items (like a bottle of wine) between 2 different checks. We have been told since 2019 that they are working on an update for this.
20% Gratuity will be added to the check with a Max of 4 Split Checks for parties of 7 guests. To protect the smoothness of your check out experience, we kindly ask that you please let your server know who all will be on your check when you place an order.
We can only cook 3 pizzas at a time in our oven, so they will arrive to your table “family style” as they’re cooked and ready. We recommend getting into groups of 3-5 people within your larger group and sharing pizzas between the table.

If you have more questions, please give us a call at 314-449-1111.

Restaurant

Where Should I Park?

Directly in front of Pizzeoli, you’ll find free 45 Degree street parking on our block between 12th & Allen Ave and 12th & Geyer.

Also, you’ll discover additional free street parking on Allen Ave.

Click Here to Get Directions.

Is Pizzeoli Family Friendly?

Yes, we welcome families to Pizzeoli! While we have designed our atmosphere to be calm and relaxing, we love to host guests of all ages. We kindly ask that all guests help maintain the peaceful experience by being mindful of those dining around them.

Is There Any Outdoor Seating?

Yes! We offer outdoor seating along the sidewalk in front of the restaurant. Availability depends on the weather, staffing, and time of year, so feel free to give us a call and leave a message for a manager if you’d like to confirm in advance.

Do You Offer Gift Cards?

Yes, we offer both physical and digital gift cards. For more information, please visit: www.pizzeoli.com/gift-cards.